Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to example@domain.com.
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FAQs
Q: “What is your shipping policy?”
Processing takes 2-3 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.) Express Shipping Orders are 2 to 3 Business Days.
Domestic Express Shipping is 2-3 Business days depending on your location.
Domestic Regular Flat Rate Shipping is 5-7 Business days depending on your location.
International Shipping is 7-10 Business days depending on your location.
All Packages Delivery is with FedEx. Business days are Monday-Friday
Q: “When will my tracking number start to update?”
After receiving a tracking email, Shipping Activity will become available after 24hrs. Your Tracking Number will come to your email. Please check your spam folder if you don’t see it inside your inbox. If you haven’t received a tracking number after 3 days from placing your orders please contact customer service
Q: “Can I make changes to my order?”
To insure a quick delivery all orders are processed daily, So orders cannot to be altered or changed once your payment is complete.
Q: “Do you offer refunds?”
ALL SALES ARE FINAL. NO REFUNDS.
All Orders will require a signature for delivery.
No Exceptions
All Orders will require a signature for delivery.
No Exceptions
Q: “Are you responsible for any damages?”
BIGDADDYBUNDLES isn’t responsible for any lost/damage packages. A signature is required on all packages to avoid stolen shipments. We will not issue any refunds if your package is returned to BIGDADDYBUNDLES.
We will contact you once your package arrives for reshipment.
We will contact you once your package arrives for reshipment.